Accenture Recruitment 2024 - Apply here for Utility Bill New Associate Post - Various Vacancies
Organisation
Accenture
Name of the Post
Utility Bill New Associate
Job Location
Chennai
Vacancy
Total Vacancy -Various
Last Date
Last date for Submission of Application - Check the Notification
Educational Qualification
Any Graduate
Job highlights
- Please note that this role may require you to work in rotational shifts
- Skill required: Backoffice - Service Desk Non-Voice Support.
- Customer Service Management Roles and Responsibilities: In this role you are required to solve routine problems,largely through precedent and referral to general guidelines
Mode of Application
Online
Job description
What would you do?
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA''s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereThis role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.
What are we looking for?
- Billing Processing
- Adaptable and flexible
- Ability to perform under pressure
- Problem-solving skills
- Detail orientation
- Customer Service Management Roles and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your own team and your direct supervisor
- In this role you will be given detailed instructions on all tasks
- The decisions that you make impact your own work and are closely supervised
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
- Please note that this role may require you to work in rotational shifts
Employment Type:
Full Time, Permanent
Role Category:
Customer Success
Key Skills
- team leading
- communication skills
- EscalationS
- excel
- english
- Typing
- Invoicin
- gemail
- accounts Receivable
- team management
- team handling
- customer support
Years of Experience:
0 to 1 years
Salary
Check the Notification
Selection Process
Interview
Important Date
Check the Notification
Official Notification
Notification: Click here
About company
- Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
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